How is Mertens coping with the corona crisis?

We attach great importance to the health and safety of our employees, customers, manufacturers and other relations. That is why we keep a close eye on developments around the coronavirus. We take appropriate measures and follow the general guidelines and instructions of the government and RIVM.

Corona

As a valued business associate, we would like to inform you about what this specifically means for you.

Hygiene

In order to protect the health of you and our employees, we have established a Corona protocol throughout our organisation, in which we follow the national guidelines and have further translated these into Mertens-specific measures.

Customer contacts and advice 

We will gladly continue to provide you with expert advice and will be happy to discuss recent developments with you. This means that our specialists and relationship managers will always discuss with you whether a visit is desirable in the current situation. In addition, we will, of course, continue to be accessible via all means of communication, as you would expect from us.

Orders

Placing orders and requesting quotes will continue in the same way as you are used to from us (through our website, when visiting our company, by phone or e-mail).

Deliveries

Within Mertens, we have taken various measures to guarantee the availability of our products and the continuity of our deliveries as much as possible. Should you have any specific questions about this, please do not hesitate to contact us.

Pick-up centres

Our pick-up centres remain open at the times you are familiar with. However, additional hygiene measures do apply and we have a door policy.

We remain at your disposal!

These are challenging times for all of us. That is why we will remain at your disposal as always. If you have any questions about the above, or if you have specific wishes, please contact us via your relationship manager or one of our general communication channels.